How Do I place an order?

To place an order at Eli Bitton:

  • Use the various category options provided under the main menu to help you find what you are looking for.
  • Once you have shortlisted an item,
    select your size and click on the ‘Add to cart” button.
  • Review the items in your shopping Cart
    by clicking the ‘Shopping Bag’ icon at the top of the page.
  • Click on ‘Checkout’ to complete your order.

Do You Provide Customisations/ Alterations?

Eli Bitton offer width ready to wear collection in all sizes, for other Customizations / Alteration contact our Customer service executives: +91-9988885550

How Do I ensure the fit is accurate?

Size guide is available on each product page to help you with any sizing queries. You can also contact us at +91- 9988885550 in case you need further assistance.

How do I find a specific item?

If you know exactly what you are looking for, you can search the item by product style under the main menu. In case you are looking for an item that is not featured on our website please write to us at info@elibitton.com our client care team will assist you further.

How do I contact Customer care?

In case you have any queries, which are not currently addressed on our site, please contact our client care team by:
Telephone/Whatsapp +91 9988885550

Email: info@elibitton.in.

Our contact hours are Monday – Saturday, 11:00am- 7:00pm

Queries received outside of our regular business hours will be addressed promptly on the following business day


Which Payment methods you accepy?

We accept COD (Cash On Delivery) Visa, MasterCard, American Express, Razor Pay, UPI, Net Banking and most international credit and debit.

Is it safe to use my credit card?

The security of your details is of top priority to us. To ensure that your shopping experience is safe, simple and secure, Eli Bitton online payments are transmitted through SSL encryption technology. All payments are processed through a secure payment gateway. For more
information on this, please refer to our Privacy Policy.

Is my personal information kept private?

All information shared with EliBitton is private and confidential. At no point will we share, rent or sell it. For more information on this, please refer to our full Terms & Conditions & Privacy Policy.

What happens if my payment is declined?

In case of failed transactions, please check that the details entered by you match the details on the card, card is not expired, PIN entered is correct. If all the details are correct and the problem still persists then contacting your bank or credit card company
would help solve the issue. You also have an option of selecting a different payment method.

What happens if my payment is declined?

In case of failed transactions, please check that the details entered by you match the details on the card, card is not expired, PIN entered is correct. If all the details are correct and the problem still persists then

Delivery & Shipping

What Delivery Services Does Eli Bitton offer?

Eli Bitton offers complimentary domestic shipping across India, for international Shipping contact us: +91-9988885550

What Countries does Eli Bitton ship to?

Eli Bitton offers worldwide shipping to most jurisdictions.
This website offer domestic shipping across India,for information regarding international shipping, please contact us: +91-9988885550

Can I Collect my order instead?

Client can opt for a self-pick up from Eli Bitton flagship store, upon request.

For further assistance, kindly reach out to us at: info@elibitton.com Phone / Whatsapp: +91-9988885550

Can I Amend my delivery address once the order hasbeen placed?

Once your order has been placed, you can change the delivery address until the item has been shipped.
However, should you need to do this; you can call our client care team who will be able to assist further.

Email: info@elibitton.com Contact No: +91-9988885550

How can I track my order?

Once your order has been dispatched, you will receive an email containing airway bill number (AWB) and a link to the tracking portal for the courier service being used for your shipment. In case of any additional shipping related queries please reach out to our client care team.

Will my Parcel be insured?

Your online order is insured by Eli Bitton during the transit time until it is delivered to you. For security reasons, all purchases made online require signature by the receiver on delivery, at which point the responsibility of the goods passes to you.

Exchange & Returns

What is the process of Exchange/Return my Order?

Items Purchased through www.elibitton.in are eligible for Return within 3 days and Exchange within 5 days of your order's delivery date.

For easy Exchange/Return kindly get in touch with us:

E-mail: info@elibitton.com

WhatsApp Or call: +91-9988885550

Our customer care executive will be happy to assist you and coordinate your exchange/return and make the process as seamless as possible


What are Eli bitton Exchange & Return conditions?

Items must be in new, unworn condition with original tags attached. 

Item must be free from makeup, deodorant marks, alteration or any signs of use.

The product must be returned in its original condition along with the invoice, labels, tags, boxes, hangers, garment bag etc.

All custom-made orders are not eligible for return & exchange. In case your garment requires alteration, we will be happy to assist you with the same.

Discounted Product(s) or orders places using promotional coupon voucher eligible for size exchanged only.

We’re pleased to offer one free exchange per order. If you decide to return your exchange item(s), restocking fees of 10% from products MRP will apply. 

In case of any return/exchange, the return shipping charges will be borne by client.

All returns or exchanges are allowed for outfits purchased from our own website only.

In case of Returned COD (cash on Delivery) order, restocking fee of 10% from product MRP will be charged.

Refund will be issued to the original payment methodm only.

Refund for COD orders will be issued through bank transfer.